Training and Support

UndercoverSystems lifestyles5-300x225FIELD TRAINING

To keep expenses to a minimum, we suggest that you plan on completing the Field Training during your initial visit. This will take about one week to complete. You will be trained on actual jobs as well as training in a controlled environment at our Manufacturing Facility. We recommend this training for you as well as at least one other person. Usually this will be the person that you hire to help with installations.


We will review pricing, sales literature and other sales material such as photographs, color samples, miniature model ceilings, Home Show booth design and construction and other sales venues.


We offer the option of providing a custom version of Peachtree Accounting that is tailored to Undercover Systems® business model. We have found that Peachtree is valuable in tracking Job Costing and is a very good accounting software package. If this option is part of your package, training will be included.


Salesforce® is a required element of our Dealership Agreement. Salesforce® is a sales tracking software program that is an invaluable tool for sales calls and follow-up. The process of tracking starts when you receive the first call or contact. The callers’ information is entered and the tracking process starts. This forces you to follow up and keep yourself in their thoughts until they are ready to make a decision.


We will create a page on our website for your Dealership that includes all contact information as well as photos of completed jobs. These photos will be replaced by your completed jobs once available.


We will assist you in creating a schedule for Direct Mail Advertising and Home Show Exhibits. We will have a calendar of mail dates for the Direct Mail Advertising provider in your area as well as the dates of upcoming Home Shows. Commitment to these two venues are mandatory.